User Interface Update 2006

TABLE OF CONTENTS

DAY 1

Unit 1 - General Usability Issues

• How Helpful Is Help?
• How Many Users Are Enough for a Card-Sorting Study?
• Card Sorting: How Many Users to Test
• Factor Analysis of Card Sort Data
• A Comparison of Subject-based Classification Strategies for Enhanced Usability
• Competitive Testing
• HCI International - Location of Authors

Unit 2 - Displays

• The Effects of Line Length on Reading
• Text Legibility and the Letter Superiority Effect
• Is Multiple-Column Online Text Better?
• Reading Online Text with a Poor Layout
• A Comparative Analysis of Color
• The Influence of Color on the Efficiency of the Work at the Computer
• An Eye-tracking Approach to Inattentional Blindness
• The Effects of Individual Differences in Working Memory on Multimedia Learning

Unit 3 - Interactions

• Breadcrumbs, Usability and Architecture
• An Application in the Use of the Keyboard to Issue Commands
• Use and Abuse of the Back Button on English and Non English Web Sites
• The Design and Presentation Order of Web Page Buttons

Unit 4 - Past Research

• New Research-Based Guidelines
• Top Ten Web Design Mistakes of 2005
• The Top Ten Mistakes and Why They Are Mistakes

DAY 2

Unit 5 - User Issues

• Older Adults and Attitudes Toward Computers
• Older Adults and Internet Health Information Seeking
• Assessing User Capabilities from Small Scale Samples

Unit 6 - Web-Related Issues

• Ranking vs. Categorizing Search Results
• Natural Language Query vs. Keyword Search

Unit 7 - Usability Testing

• Augmented Cognition
• 5-Second Tests: Measuring Your Site's Content Pages
• Getting the Right Design and the Design Right: Testing Many is Better
• Beyond the Five-User Assumption: Benefits of Increased Sample Sizes
• Estimating Completion Rates from Small Samples
• How Many Subjects are Needed in a Usability Test?
• How Long Should a Task Take?
• Seven Common Usability Testing Mistakes
• Simplified Eye Tracking Enhances Problem Understanding
• A Comparison between Laboratory and Field Testing
• Usefulness of Nonverbal Cues from Participants in Usability Testing            
• Surviving the International Usability Test

OBJECTIVES, INTENDED AUDIENCE AND CRITERIA FOR ARTICLES

COURSE OBJECTIVES: These advanced annual courses are designed to keep computer professionals up-to-date with the latest, most useful information concerning the design and development of high quality, professional user interfaces in computer systems.  Each course is totally (100%) new each year!

At the end of this seminar, participants should:

• Be able to understand most of the recent advances in user interface, usability and user experience technology, particularly those that are of greatest interest to practitioners,
• Understand the contents of about 50 important research reports that were published in the past year or so, and
• Be able to state how the major research findings can be applied to improving the usability of computer systems, including Web-based systems and graphical user interfaces.

INTENDED AUDIENCE: The course is intended for computer professionals, including:

• User interface designers and developers
• Web designers and developers
• Developers and programmers
• Project managers
• Human factors and ergonomics specialists
• Systems analysts and systems engineers
• Documentation and training specialists
• Usability and user experience specialists
• Multimedia specialists

WHAT STUDENTS SAY …

"One of the best courses I've ever taken! Don't change a thing."

"You had a super mix of exercises that kept us fresh by using our brains differently."

"The course materials were excellent. Good balance between lecture and relevant exercises."

"Super mix of exercises that kept us fresh by using our brains differently."

"This was a wonderful course. It was informative, up-to-date and entertaining."

"I found the course very useful, despite the fact that I am not a technical person."

"The course contained lots of good information for practical application."

"I really appreciate Dr. Bailey treating us as 'peers' regardless of our experience in the field."

"Again, thanks for a great three days. I don't know when I've enjoyed a class more."

"I came last year and was watching for it this year."

"This is a great collection of research that you compiled in a very readable way."

"Another set of great insights from Dr. Bailey - he pulls it all together and makes it meaningful."

"Great course! One of the few that is on my 'must attend every year' list."

CRITERIA FOR SELECTING ARTICLES

• Articles that have evidence for stating: "Do this" or "Don’t do that,"
• Articles that contain useful design and/or evaluation examples,
• Articles that successfully critique the current user interface development process,
• Articles that suggest improvements to the user interface development process,
• Articles that contain useful usability metrics, and
• Articles that provide helpful insights into system-related user characteristics.

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