User Interface Update 2003

TABLE OF CONTENTS

DAY 1

Unit 1 - General Issues

· The UCLA Internet report: Surveying the digital future-year three (Cole)
· A survey of user-centered design practice (Vrendenburg, et.al.)
· Measuring ROI for usability (Rosenbaum)
· Usability return-on-investment (ROI) (Sinha)
· Quantifying usability: The industry usability reporting project (IUSR) (Scholtz, et.al.)
· Card-sorting example (Bailey, et.al.)
· Computerized card sort training tool: Is it comparable to manual card sorting? (Harper, et.al.)
· High-fidelity or low-fidelity, paper or computer? (Walker, et.al.)

Unit 2 - Displays

· Reading vertical text: Rotated vs. marquee (Byrne)
· The optimal line length for reading prose text (Bailey)
· Legibility of words rendered using ClearType (Aten, et.al.)
· The effects of bold text on visual search of form fields (Joseph, et.al.)
· A comparison of information visualization methods (Werner)
· Empirical studies of information visualization: A meta-analysis (Chen and Yu)
· Learning where to look: Location learning in graphical user interfaces (Ehret)
· Evaluating guidelines concerning the use of audio in web-based training (Van Duyne, et.al.)

Unit 3 - Interaction Issues

· Hotel reservation websites: Data entry analysis (Bainbridge)
· Acquisition of expanding targets (McGuffin and Balakrishnan)
· Can expanding targets make object selection easier for older adults? (Bohan and Scarlett)

Unit 4 - Input Devices

· Land warrior: Effects of size of keyboard on speed and accuracy of data entry (Collins, et.al.)
· Pointing Stick versus touch pad: Working together (Sawin, et.al.)
· Cursor capturing functions as an aid for target selection in mouse operation (Park, et.al.)
· Usability in the (near) future (Bailey)

DAY 2

Unit 5 - Research Review

· Dos and don’ts (Bailey)

Unit 6 - Usability Testing

· Usability testing categories (Bailey)
· Statistical profiles of highly-rated websites (Ivory and Hearst)
· Which is a better? A comparison of user testing and heuristic evaluation (Tan and Bishu)
· A study of usability testing: Heuristic evaluation vs. user testing (Wang and Caldwell)
· Lessons from an assessment of heuristic evaluation (Cockton and Woolrych)
· Testing a conjecture based on the DR-AR model (Woolrych and Cockton)
· The evaluator effect: A chilling fact about usability evaluation methods (Hertzum and Jacobsen)
· Cognitive walkthrough for the web (Blackmon, et.al.)
· Reporting contemporaneous vs. retrospective critical incidents (Capra)
· Why and when five test users aren’t enough (Woolrych and Cockton)
· Usability testing: Some research-based facts (Bailey)
· An empirical comparison of lab and remote usability testing of websites (Tullis, et.al.)
· An inventory and critique of online usability testing packages (Mitchell)
· The usability scoreboard: Traditional usability metrics meet the web (Schnipke and Pyle)

DAY 3

Unit 7 - Web Issues

· Summary of Stanford web credibility survey results (Fogg)
· A picture says more than a thousand words (Steinbrück, et.al.)
· Face it: Photos don’t make a website trustworthy (Riegelsberger and Sasse)
· The impact of paging vs. scrolling on reading online text passages (Baker)
· Breadcrumb navigation: An exploratory study of usage (Lida, et.al.)
· Cascading vs. indexed menu design (Bernard and Hamblin)
· Quantitative analysis of scrolling techniques (Hinckley, et.al.)
· Searching vs. linking on the web: A summary of the research (Bailey and Koyani)
· The effects of web search engine query ambiguity on user performance (Aurelio and Mourant)
· Paging vs. scrolling: Examining ways to present search results (Bernard, et.al.)
· Understanding query formation in the use of Internet search engines (Bandos and Resnick)
· Evaluating 25 e-commerce search engines (Fried, et.al.)
· A case study of banner ads and eye-tracking technology (Albert)
· Aesthetics and usability: A look at color and balance (Brady and Philli)
· The online experience and consumers’ perception of e-commerce security (Turner)

Unit 8 - Users

· Older users and the web (Koyani, et.al.)
· Promoting successful computer use by older adults (Holley and Charness)
· A study of interaction devices and Web user interface design for older adults (Rau and Hsu)
· Are there age-related differences in problem solving on the Web? (Stronge, et.al.)
· Genome: The autobiography of a species in 23 chapters (Ridley)
· A field computer for animal trackers (Blake)

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