Unit 1 - General User Interface Issues

Unit 2 - Input and Interaction

Unit 3 - Traditional and Multimedia Displays

Unit 4 - Web Usability - General issues

Unit 5 - Web Usability - Web components and Breath/Depth

Unit 6 - Web Usability - e-commerce and Testing

Unit 7 - Web Usability - Accessibility and the Future

Unit 8 - Users

Unit 9 - Documentation and Training

Unit 10 - Usability Testing

Aaltonen, A., Hyrskari, A., and Raiha, K.J. (1998), 101 spots, or how to users read menus? CHI 98 Conference Proceedings, 132-139.

Aaronsn, D. and Colet, E. (1997), Reading paradigms: From lab to cyberspace? Behavior Research Methods, Instruments and Computers, 29 (2), 250-255.

Abrams, D., Baecker, R., and Chignell, M. (1998), Information archiving with bookmarks: Personal web space construction and organization, CHI 98 Conference Proceedings, 41-48.

Adler, A., Gujar, A., Harrison, B.L., O'Hara, K., and Sellen, A, (1998). A diary study of work-related reading: Design implications for digital reading devices, CHI 98 Conference Proceedings, 241-248.

Alexander, J. E., and Polich, J. (1997), Handedness and P300 auditory stimuli, Brain and Cognition, 35, 259-270.

Au, I., and Li, S. (1998). Netscape communicator's collapsible toolbars, CHI 98 Conference Proceedings, 81-86.

Axtell, C.M., Waterson, P. E., and Clegg, C.W. (1997). Problems integrating user participation into software development, International Journal of Human-Computer Studies, 47, 323-345.

Bailey, R.W. (1996). Human Performance Engineering: Designing High Quality Professional User Interfaces for Computer Products, Applications and Systems, Prentice-Hall: Upper Saddle River, NJ.

Banbury, S. and Berry, D.C. (1997). Habituation and dishabituation to speech and office noise, Journal of Experimental Psychology: Applied, 3(3), 181-195.

Batra, S., Dykstra, D., Hsu, P., Radle, K. A., Wiedenbeck, S. (1998). Pointing device performance for laptop computers, Proceedings of the Human factors and Ergonomics Society 42nd Annual Meeting, 536.

Benway, J.P. (1998). Banner blindness: The irony of attention grabbing on the World Wide Web, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 463-467.

Benyon, D., Stone, D., and Woodroffe, M. (1997). Experience with developing multimedia courseware for the World Wide Web: The need for better tools and clear pedagogy, Int. J. Human-Computer Studies, 47, 197-218.

Bohan, M., Chaparro, A., and Scarlett, D. (1998). The effects of selection technique on target acquisition movements made with a mouse, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 473-475.

Boyarski, D., Neuwirth, C., Forlizzi, J., and Regli, S.H. (1998). A study of fonts designed for screen display, CHI 98 Conference Proceedings, 87-94.

Catani, M. B., Biers, D. W. (1998). Usability evaluation and prototype fidelity: Users and usability professionals, Proceedings of the human Factors and Ergonomics Society 42nd Annual Meeting, 1331-1335.

Chen, B., and Salvendy, G. (1998). Design and validation of a user-centered web browser, Proceedings of the Human Factors and Ergonomics 42 Annual Meeting, 369-371.

Chen, B., Wang, H., Proctor, R. W., Salvendy, G. (1997). Design and use of browsers, Behavior Research Methods, Instruments, & Computers, 29(2), 172-179.

Chisholm, W., and Vanderheiden, G. C. (1998). Results of accessibility analysis of HTML and the implications for future information technologies, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1028-1031

Christel, M. G., Smith, M. A., Taylor, C. R., and Winkler, D. B. (1998). Evolving video skims into useful multimedia abstractions, CHI 98 Conference Proceedings, 171-178.

Corballis, M. C. (1997). The genetics and evolution of handedness, Psychological Review, 104 (4), 714-727.

Crain-Thoreson, C., Lippman, M. Z., and McClendon-Magnuson, D. (1997), Windows on comprehension: Reading comprehension processes as revealed by two think-aloud procedures, Journal of Educational Psychology, 89(4), 579-591.

Curry, M. B., McDougall, S. J. P, and de Bruijin, O. (1998). The effects of the visual metaphor in determining icon efficacy, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1590-1594.

Czaja, S. J., Sharit, J., and Nair, S. (1998). The effectiveness of design interventions in improving the ability of older people to perform computer-based work, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 148-151.

Czerwinski, M., Larson, K., and Robbins, D. (1998). Designing for navigating personal Web information: Retrieval cues, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 458-462.

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Dillon, T. W. (1997). User performance and acceptance of a speech-input interface in a health assessment task, International Journal of Human Computer Studies, 47, 591-602.

Eacott, M. J., and Crawley, R. A. (1998). The offset of childhood amnesia: Memory for events that occurred before age 3, Journal of Experimental Psychology: General, 127(1), 22-33.

Edgar, G. K., and Smith, A. T., Greenlee, M. W. (1998). Back to basics: Using FMRI techniques to aid display design, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1651.

Ellis, S. and Candrea, R. (1998). Using eye tracking data to help build better web pages, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1613.

Faraday, P. and Sutcliffe, A. (1998). Providing advice for multimedia designers, CHI 98 Conference Proceedings, 124-131.

Flach, J. M., Tanabe, F., Monta, K., Vicente, K. J., and Rasmussen, J. (1998). An ecological approach to interface design, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 295-299.

Fu, L., Salvendy, G., and Turley, L. (1998). Who finds in usability evaluation, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1341-1345.

Gillan, D.J., Wickens, C.D., Hollands, J.G., and Carswell, C.M. (1998). Guidelines for presenting quantitave data in HFES publications, Human Factors, 40(1), 28-41.

Gray, W. and Salzman, M. (1998). Damaged merchandise? A review of experiments that compare usability evaluation methods, Human-Computer Interaction, 13, 203-261.

Gujar, A. U., Harrison, B.L., and Fishkin, K.P. (1998). A comparative evaluation of display technologies for reading, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 527-531.

Hill, T.P. (1998). The first digit phenomenon, American Scientist, 86, 358-363.

Intons-Peterson, M. J., Rocchi, P., West, T., McLellan, K., and Hackney, A. (1998). Aging, optimal testing times, and negative priming, Journal of Experimental Psychology: Learning, Memory, and Cognition, 24(2), 362-376

Isensee, S., Roberts, D., Berry, D., and Mullaly, J. (1998). User interface design with OVID, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 310-314.

Jacko, J. A., Sears, A., and Sorensen, S. J. (1998). The effect of domain on usage patterns and perception of the internet: Focusing on healthcare professionals, Proceedings of the Human Factors and Ergonomics 42nd Annual Meeting, 521-525.

Jacobsen, N. E., Hertzum, M., John, B. E. (1998). The evaluator effect in usability studies: Problem detection and severity judgments, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1336-1340.

Kalyuga, S., Chandler, P., and Sweller, J. (1998). Levels of expertise and instructional design, Human Factors, 40(1), 1-17.

Karat, C. M. (1998). Guaranteeing rights for the user, Communications of the ACM, 41(12).

Kieras, D. E., Wood, S. D., and Meyer, D. E. (1997). Predictive engineering models based on the EPIC architecture for a multi modal high-performance human-computer interaction task, ACM Transactions on Computer-Human Interaction, 4(3), 230-275.

Kirakowski, J. and Cierlik, B (1998). Measuring the usability of Web sites, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 424-423.

Klatsky, G. J., Sargent, D., Rubacka, P., Vanjaarsveld, S., Roggenbaum, E., and Platis, R. (1998). To mouse or not to mouse: Is there an alternative?, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1615.

Kraut, R., Mukhopadhyay, T., Szczypula, J., Kiesler, S., and Scherlis, W. (1998). Communications and information: Alternative uses of the Internet in households, CHI 98 Conference Proceedings, 368-374.

Larson, K., and Czerwinski, M. (1998). Web page design: Implications of memory, structure and scent for information retrieval, CHI 98 Conference Proceedings, 25-32.

Lightner, N. J., Bose, I., and Salvendy, G. (1996). What is wrong with the World Wide Web? Ergonomics 39, 8, 995-1004.

Lincourt, A. E., Folk, C. L., and Hoyer, W. J. (1998). Effects of aging on voluntary and involuntary shifts of attention, Aging, Neuropsychology, and Cognition, 4(4), 290-303.

Loftus, E. (1998). Interactive advertising: Patterns of use and effectiveness, CHI 98 Conference Proceedings, 219-224.

Lohse, G. L., Spiller, P. (1998). Quantifying the effect of user interface design features on cyberstore traffic and sales, CHI 98 Conference Proceedings, 211-218.

Lund, A. M. (1998). The need for a standardized set of usability metrics, Proceedings of the Human factors and Ergonomics Society 42nd Annual Meeting, 688-690.

MacKenzie, S., Oniszaczak, A. (1998). A comparison of three selection techniques for touchpads, CHI 98 Conference Proceedings, 336-343.

Mayall, K., Humphreys, G.W., and Olson, A. (1997). Disruption to word or letter processing? The origins of case-mixing effects, Journal of Experimental Psychology: Applied, 23(5), 1275-1286.

McDonald, S., and Stevenson, R. J. (1998). Effects of text structure and prior knowledge of the learner on navigation in hypertext, Human Factors, 40(1), 18-27.

Meinz, E. J., and Salthouse, T. A. (1998). Is age kinder to females than to males?, Psychonomic Bulletin & Review, 5(1) 56-70.

Meyer, J. (1997). A new look at an old study on information display: Washburne (1927) reconsidered, Human Factors, 39(3), 333-340.

Meyer, J., Shinar, D., and Leiser, D. (1997). Multiple factors that determine performance with tables and graphs, Human Factors, 39(2), 268-286.

Molenbroek, J. F. M. (1998). Reach envelopes of older adults, Proceedings of the Human Factors and Ergonomics Society 42nd Annual meeting, 166-170.

Moon, Y. (1998). The effects of distance in local versus remote human-computer interaction, CHI 98 Conference Proceedings. 103-108.

Morgan, M. J., and Corballis, M. C. (1978). On the biological basis of human laterality: II. The mechanisms of inheritance, The Behavioral and Brain Sciences, 2, 270-276.

Murata, A. (1998). Improvement of pointing time by predicting targets in point with a PC mouse, International Journal of Human-Computer Interaction, 10(1), 23-32.

Myers, B. A. (1998). A brief history of human-computer interaction technology, Interactions, 45-54.

Mynatt, E.D., Back, M., Want, R., Baer, M., and Ellis, J.B. (1998). Designing audio aura, CHI 98 Conference Proceedings, 566-573.

Nass, C., Kim, E. and Lee, E-J. (1998). When my face is the interface: An experimental comparison of interacting with one's own face or someone else's face, CHI 98 Conference Proceedings, 18-23.

Nielson, J. (1999), User interface directions for the web, Communications of ACM, 42(1), 65-72.

Nilsson, L., Backman, L., Erngrund, K., Nyberg, L., Adolfsson, R., Bucht, G., Karlsson, S., Widing, M., and Winblad, B. (1998). The Betula prospective cohort study: Memory, health and aging, Aging, Neuropsychology and Cognition, 4(1), 1-32.

Noel, R. (1998), Optimized keyboard labeling for visually guided keying: Fitts' law fits poorly, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 598-601.

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Olsson, N., Juslin, P., and Winman, A. (1998). Realism of confidence in earwitness versus eyewitness identification, Journal of Experimental Psychology 4(2), 101-118.

Omanson, R. C., Cline, J. A., Kilpatrick, C. E., and Dunkerton, M. C. (1998). Dimensions affecting web site identity, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 429-433.

Piolat, A., Roussey, J.Y., and Thunin, O. (1997). Effects of screen presentation on text reading and revising, International Journal of Human Computer Studies, 47, 565-589.

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Pryor, H.L., Furness, T. A., and Viirre, E. (1998). The virtual retinal display: A new display technology using scanned laser light, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1570-1574.

Reib, M., and Reib, G. (1998). Ear preference: Association with other functional asymmetries of the ears, Perceptual and Motor Skills, 86, 399-402.

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Roberts, D., Berry, D., Isensee, S. and Mullaly, J. (1998). Designing for the User with OVID, MacMillan Technical Publishing: Indianapolis, IN.

Rowe, D. W., Sibert, J., and Irwin, D. (1998). Heart rate variability: Indicator of user state and an aid to human-computer interaction, CHI 98 Conference Proceedings, 18-23.

Salthouse, T. A. (1996). The processing-speed theory of adult age difference in cognition, Psychological Review, 103(3), 402-428.

Schilit, B. N., Golovchinsky, G., and Price, M. N. (1998). Beyond paper: Supporting active reading with free form digital ink annotations, CHI 98 Conference Proceedings, 18-23.

Schneider, G. and Winters, J.P. (1998). Applying Use Cases, Addison-Wesley: Reading, Massachusetts

Scialfa, C. T., Caird, J. K., Connolly, K., and Cosmescu, C. (1998). Effects of APA reference format on search performance and preference, Journal of Experimental Psychology: Applied, 4(1), 44-54.

Sears, A., Jacko, J. A., Brewer, B., and Robelo, L. D. (1998). An empirical perspective on visual icon design, Proceedings of the Human Factors and Ergonomics Society 42 Annual Meeting, 448-457.

Shapiro, A. M. (1998). Promoting active learning: The role of system structure in learning from hypertext, Human-Computer Interaction, 13, 1-35.

Shneiderman, B. (1997). Designing information-abundant web sites: Issues and recommendations, International Journal of Human-Computer Studies, 47,5-29.

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Stadtlander, L. M. (1998). Virtual Instruction: Teaching an online graduate course, Teaching of Psychology, 25(2), 146-148.

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Walker, M. A., Fromer, J., Di Fabbrizio, G., Mestel, C, and Hindle, D. (1998). What can I say? Evaluating a spoken language interface to Email, CHI 98 Conference Proceedings, 582-589.

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Zhnag, Z., Basili, V., and Shneiderman, B. (1998). An empirical study of perspective-based usability inspection, Proceedings of the Human Factors and Ergonomics Society 42nd Annual Meeting, 1346-1350.