Bailey's Publications and Reports

User Interface Update - 1985 to 2003 - Annual literature review, summary and commentary on 75 to 90 published articles each year. Presented as a 3-day training course intended for usability practitioners and designers. The material includes a study guide, seminar notes and a complete set of references.

Developing Web design and usability guidelines: A research-based approach, Proceedings of the Usability Professionals Annual Meeting, 2001. (with Sanjay Koyani and Janice Nall of the National Cancer Institute)

Defining user interface objects, Computer Psychology Technical Report (Aetna Insurance), December, 1998.

Iterative design and prototyping, In Andre, T.S. and Schopper, A.W. (Eds), Human Factors Engineering in System Design, Crew System Ergonomics Information Analysis Center, Wright-Patterson Air Force Base, Ohio, 1997.

Usability studies and testing, In Andre, T.S. and Schopper, A.W. (Eds), Human Factors Engineering in System Design, Crew System Ergonomics Information Analysis Center, Wright-Patterson Air Force Base, Ohio, 1997.

How good are user interface developer's preferences? Proceedings of the Usability Professionals Annual Meeting, 1997. (with G.D. Bailey)

Designing object-oriented interfaces, Computer Psychology Technical Report, February, 1997.

Measuring usability: Performance vs. preference, Proceedings of the Usability Professionals Annual Meeting, 1996. (with G.D. Bailey)

Human Performance Engineering: Designing High Quality Professional User Interfaces for Computer Products, Applications and Systems (Third Edition), Prentice-Hall, 1996.

An evaluation of working conditions at the American Stock Exchange, Computer Psychology Technical Report, July, 1996 (Legal brief for N. Crowley)

Corporate training in user interface design: Significant articles for practitioners, Computer Psychology Technical Report, January, 1996.

Conducting a ‘usability audit' of an operational system, Computer Psychology Technical Report, July, 1995. (with G.D. Bailey)

Preference vs. performance, Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, October, 1993.

Usability testing vs. heuristic evaluation: A head-to-head comparison, Proceedings of the Human Factors and Ergonomics Society 36th Annual Meeting, October, 1992. (with R.W. Allen and P. Raiello)

Comparing software prototyping with design guessing, Computer Psychology Technical Report, October, 1992.

Reducing human error in computer systems, Presented at the International Software Quality Exchange, San Francisco, March, 1992.

Converting research into reality, Proceedings of the Human Factors and Ergonomics Society 35th Annual Meeting, September, 1991.

Placement of menu choices, Proceedings of the Human Factors and Ergonomics Society 35th Annual Meeting, September, 1991. (with R.W. Allen)

Usability test of the Kolcraft Tot-rider car seat, Computer Psychology Technical Report, December, 1991.

Ergonomics evaluation of the AT&T National Sales and Service Center, Computer Psychology Technical Report, August, 1991.

CASE tools and human interface design, Presented at the AT&T satellite technical symposium, May, 1991.

Using software prototyping to improve the quality of systems, Presented at the Software Quality Assurance Conference, Pocanos, October, 1990.

Human Performance Engineering: Using Human Factors/Ergonomics to Achieve Computer System Usability (Second Edition), Prentice-Hall, 1989.

Usability evaluation of Chemical Bank's automatic teller machines (ATMs), Computer Psychology Technical Report, July, 1988.

Evaluation of the user interface for a post-production movie device, Computer Psychology Technical Report, March, 1987 (Legal brief).

Evaluation and critique of the Ericsson Information System user interface, Computer Psychology Technical Report, September, 1986.

Proceedings of the World Conference on Ergonomics in Computer Systems (Ed.), Presentations given by an international set of speakers in the United States, London, Netherlands, Germany and Finland, 1984 (sponsored by Ericsson Information Systems - Stockholm)

Human Error in Computer Systems, Prentice-Hall, 1983 (translated into Japanese in 1986).

Human Performance Engineering: A Guide for System Designers, Prentice-Hall, 1982.

Human performance considerations for text editor systems of the future, Bell Laboratories Report, September, 1981.

Functional evaluation of the Office Automation System (OAS) text editor, Bell Laboratories Report, August, 1981.

Human performance evaluation of the CLLI system, Bell Laboratories Report, March, 1981.

Evaluating the human/computer dialog, Bell Laboratories Report, November, 1980.

Human/computer dialog: Some observations on dialog levels, Bell Laboratories Report, October, 1980.

Some preliminary thoughts on the nature of "natural dialog," Bell Laboratories Report, October, 1980.

The effects of stimulus duration and error-stage on the ability to self-detect errors, Proceedings of the Ergonomics Society Annual Conference, Oxford, England, July, 1979.

A historical note on the study of human error, Bell Laboratories Report, July, 1978.

Are delimiters on forms an asset or liability? Bell Laboratories Technical Report, July 1978.

DIRECT II accuracy control report, Bell Laboratories Report, April, 1978.

Human error bibliography, Bell Laboratories Technical Report, November, 1977.

Using Bayes' theorem to evaluate position packages, Bell Laboratories Report, June, 1977.

Position package test evaluation study (LMOS: Houston), Bell Laboratories Technical Report, August, 1976. (with C.G. Koch)

An analysis of keying errors in an interactive computer-based system, Bell Laboratories Report, April, 1976.

Human performance considerations in the verbal transfer of data using a telephone, Bell Laboratories Report, October, 1975.

Handprinting errors in data systems, Proceedings of the 83rd Meeting of the American Psychological Association, Chicago, August, 1975.

A description of character-level transcription errors, Bell Laboratories Report, July, 1975.

Human error in the TIRKS F/ECP-1 data system, Bell Laboratories Report, February, 1975.

Human error in broadband operations, Bell System Technical Report, February, 1975. (with J.W. Stemen and T.E. Kersey)

Handprinted characters and human error, Bell Laboratories Technical Report, December, 1974.

Catch errors quick or prevent them, Office Supervisor's Bulletin, October, 1974.

People don't need to make errors, Office Supervisor's Bulletin, June, 1974.

To err is human is a myth, Long Lines Magazine, November-December, 1973.

Analyzing errors not detected in the BISCUS/FACS data system, Bell Laboratories Report, November, 1973.

Human reliability in computer-based business information systems, IEEE Transactions on Reliability, 22(3), August, 1973.

Human error in computer-based data processing systems, Bell Laboratories Talk Monograph, March, 1973.

The reliability of human performance, Bell Laboratories Technical Report, February, 1973.

Testing manual procedures in computer-based business information systems, Proceedings of the 16th Annual Meeting of the Human Factors Society, October, 1972.

Task analysis in computer-based business information systems, Proceedings of the conference on task analysis in the Bell System, Princeton, October, 1972.

Human performance testing in the BISCUS/FACS data system, Bell Laboratories Report, September, 1972.

Development and validation of a test to measure data entry accuracy, Bell Laboratories Report, June, 1972.

Putting the personnel subsystem in perspective: An approach to reduce the cost of computer-based systems, Bell Laboratories Technical Report, February, 1972.

An evaluation of the BISCUS/FACS Conversion error detection and correction system, Bell Laboratories Report, November, 1971.

An evaluation of the DIR/ECT data system documentation, Bell Laboratories Report, October, 1971.

An airborne evaluation of P-3C (anti-submarine aircraft) vibration and its effect on crew members, Lockheed Technical Report, Burbank, January, 1970.

A human factors optimization of the P-3C navigation station, Lockheed Technical Report, Burbank, December, 1969.

An evaluation of hot surface temperatures on the AH-56A (helicopter weapons system) night vision equipment, Lockheed Technical Report, Van Nuys, May, 1969.

An evaluation of the AH-56A gunner station periscope indicator lights, Lockheed Technical Report, Van Nuys, May, 1969.

The development and implementation of the Lockheed Personnel Inventory system, Lockheed Technical Report, Burbank, March, 1967.

A critical evaluation of the Structured Objective Rorschach Test, Utah